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Frequently Asked Questions

Birthdaywala FAQ'S page lists out various types of issues that you may have encountered so that there can be quick resolution and you can go back to shopping online.

We Provide Our Services Only In Bhopal Cit,Most Importantly Do Call / Whatsapp on  9300630636 Before Booking Any Service.

All About Decoration And Delivery

Q.Can I opt for the most popular color balloons?

A.Yes sure.

We have all the popular colors, throughout your booking, you’re asked for your color preferences and you have the choice to decide on a pair of colors so that you may not select multi-color balloons.

Q.Can I pay cash when the whole work is complete?

Sure, but for that, you have to pay 25% of the total amount or rupees 500 (whichever is greater) as a reserved amount.

Q.Are you able to enhance an inn or any other venue for us?

Sure, we are capable of doing so but prior to that, you have to take apply for permission in the motel/venue for decoration.

Q.what can I expect after doing the booking?

After the booking you’ll receive a sms or whattsapp on the cell number that you have got registered with us.

Q.I want a customized subject matter decoration, can I expect you to do it?

Sure we can, for your knowledge we have a number of applications for custom topics like baby shower, baby homecoming, Minion, Peppa Pigg, Chota Bheem, Barbie, Frozen Princess, Doraemon and some others also.

Please contact our us at +91-9300630636 to get quality quotes.

Q.What else I have to pay to the decorator?

No. You are required to pay only the remaining amount. Besides you have to pay the amount for anything extra you demand at the time of adornment. You are requested to clear the prices of additional objects beforehand before confirming.

Q.How fast Can you Come?

Orders placed before 1pm Monday-Sunday go out on the SAME DAY, During peak times this may be slightly longer.

Q.Where are you located?

We are located in the center or heart of the city i.e maida mill road Jinsi Chauraha.Bhopal

Q.How long will it take for your team to arrive for Decoration?

Usually Our Team Arrive Before the specific time which you have chosen, and our team will call whenever they leave the office just to make you sure and get ready.

Q.Do you work out of Bhopal?

We love to serve all across The Globe, but no we don’t serve out of Bhopal.

Q.Can you decor on the Same Day as placing an order?

If you wish to do your Decoration on the SAME DAY we are happy for you to arrange a decoration but its good if you give us some time

Q.Do you offer any discount codes?

Occasional we may offer seasonal discounts and special offers. The best way to find out about discounts and offers is via our newsletter – sign up to our mailing list to be first to know about any of our offers!

Q.What type of events do you service?

Wedding ceremonies, anniversaries, birthdays, get-together,cocktail parties, corporate events, social events, naming ceremonies, house warming ceremonies, corporate events, showroom inaugurations

Q.What type of venues do you work with?

We cover all possible types of venues including premium hotels, convention centers, banquet halls, resorts, clubs, homes, etc

Q.What is the cancellation policy?

In case of an amendment, before the event date, the same service can be availed anytime within 6 months at no re-scheduling charges.

Q.Do you provide full service decor setup and tear down?

Yes, we provide full service logistics. Our team will deliver, set up, tear down and pick up the decor.

Q.Other Questions

If you have any other questions or queries then please don’t hesitate to contact us at anjalatms@gmail.com or call at 9300630636

Thank you for Shopping with us
Q : YOUR SERVICE AREA

Birthdaywala Provide services in all over Bhopal.

Q.IS THERE ANY PARTICULAR TIME OF DECORATION?

All Decoration orders are delivered during business hours (8 AM - 10 PM)

Q.CAN I CHOOSE MY TIME OF DECORATION?

By paying additional  charge, you have the option to choose a Fixed Time slot for Decoration.

Q.CAN I GET THE DECORATION SERVICES AFTER 10 P.M?

We understand the emotions of celebrating an occasion on its eve. That's why we have an option of a Midnight Decoration for our customers. With an additional Decoration charge,of Rs 500/- you can get your order Decoration Done between 23:00 to 00:00 hours on the date you choose.

Q.ARE THERE ANY SHIPPING CHARGES?

Birthdaywala Never Charge for additional Shipping Charges within Bhopal.But yes if you want the package outskirt we Do charges per km 15 Rs Addition to Labor Charges 

Q.HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

As soon as your order is confirmed, you will receive a Call or  an email or SMS or Whatsapp Msg along with your order number.

Q.ARE THERE ANY EXTRA CHARGES FOR SAME DAY DECORATION?

There are no extra charges for same day Standard Time Decoration (Means Order is Placed 3 Hrs Prior). There is a minimal  charge for same day Fixed Time and Midnight Decoration service.

How to Book The Package ?

Q. WHAT IS THE BOOKING PROCESS?

A, Choose any of the package from our site, While Booking Choose The Date on which you need the decoration, after choosing date  you need to choose the time frame when you want the decoration to be completed suppose you want to start a party at 8:0 clock choose time frame of 4 to 5 pm or just informs us in msg on 9300630636 WhatsApp .you just need to pay Rs/- 500,as Booking rest is after the work  is done.

Q. WHAT IS THE CANCELLATION POLICY?

A.In case of an amendment, before the event date, the same service can be availed anytime within 6 months at no re-scheduling charges.

Q.DO YOU PROVIDE FULL SERVICE DECOR SETUP AND TEAR DOWN?

A.Yes, we provide full service logistics. Our team will deliver, set up, tear down and pick up the decor.

Q.WHAT ARE THE MODES OF PLACING AN ORDER WITH BIRTHDAYWALA?

Following are the ways in which you can place an order with us.

  • You can log on to www.birthdaywala.com from your mobile as well.
  • Online - Log on to www.birthdaywala.com and have fun shopping!
  • You can call us at +91-9300 630 636 / +91 9300 630 680 (08:00 AM-12:00 AM, Monday-Sunday) and we will be more than happy to assist you in placing your order.
  • You can WhatsApp us all the details +91-9300 630 636 / +91 9300 630 680  and we place an order for you.
Q.WHAT INFORMATION IS REQUIRED FROM MY END TO SUBMIT THE ORDER ON WHATSAPP?

We would require the following information from you on WhatsApp Number 9300 630 636 –

  • Booking By Name.
  • Mobile Number.
  • Google Map Location.
  • Time of Completion.
  • Birthday Age Number.
  • Child Name.
  • Booking Amount Receipt.
  • Remaining Amount.
  • Total Amount.
Q.HOW DO I FIND DIFFERENT TYPES OF PACKAGES?

To make shopping easy and hassle-free for you, we have categorised our products in different categories. You have the option to choose products from categories  You can also choose products based on an occasion.Like Birthday,Annaprashan,aquiqa Happy shopping!

CAN I GET A DECORATION PACKAGE CUSTOMIZED?

Sure you can! Call us at +91-9300 630 636 (08:00 AM-12:00 AM, Monday-Sunday) or write to us on Whatsapp and let us know what you want.

Package Pictures

Q.FEW IMAGES IN PACKAGES I HAVE SEEN ON SOCIAL PLATFORMS ?
  1. Yes some of the images shown in the website are not work of our’s.They are taken from many sources available but mostly The Pics are shared as an ideas for the Decoration just to make a client understanding we dont claim that they are ours.
Q,WHY OTHERS PICTURES ?
  1. As these concepts are new which we have shown,these are  for references only to give our client a clear picture how the decoration will look like and we at Birthdaywala.in try to give our clients what is in trend
Q,WHAT TYPE OF EVENTS DO YOU SERVICE.?

A.Wedding Ceremonies, Anniversaries, Birthdays, Get together,Cocktail parties, corporate events, social events, naming ceremonies, house warming ceremonies, corporate events, showroom inaugurations

Q,SERVICE AREA OF BIRTHDAYWALA.?

Usually we Only Cater to the people of Bhopal Only.But if Theme is good enough to showcase our potential will definitely love to work out of Bhopal Also.

Q,WHERE IS BIRTHDAYWALA LOCATED.?

A,Birthdaywala is located centrally in Bhopal you can check our contact us page of just search on google

What is My Account?

WHAT IS MY ACCOUNT?

Registering to the My Account service is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.

Once you have registered with us, you can sign in using your user name and password. We'll provide you with an address book and a reminder section, to store your recipients details, together with a log of orders previously placed.

WHAT IS MY CART?

Like shopping carts in a retail store, My Cart helps you keep the things you want at one place, while you continue browsing or leave the site to think about it.

CAN I REMOVE PRODUCTS IN MY CART?

Yes, if you wish to remove a particular product from your Cart, click on 'Manage Your Cart'. You will be able to see all products in your cart. Click on the 'Remove' button next to the item you wish to remove from your Cart.